![]() Please perform all these steps patiently as it is critical to resolving the issue. If the unit is under warranty, the manufacturer’s warranty should take care of it for you. They will be happy to assist you immediately. Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.Once completed click the 'Show Options' icon on the bottom right.Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.Next, enter your HP model number on the right. Once the support page opens please select the country in which you're located.HP Technical Support can be reached by clicking on the following link: I am being honest about it without beating around the bush by keeping your best interest in mind. If it still persists or fails to copy, then the printer’s hardware is faulty and it needs to be replaced by contacting HP phone support. Also make 2 copies directly from the printer without any communication from the computer to check if the printer’s hardware is functional.Now check if the situation is corrected.Also perform the relevant steps from printhead errors from this link: ( HP Printers - Printhead Problem, Ink System Failure).( HP Inkjet Printers - 'Alignment Unsuccessful' Error Message Displays) Please perform all the prescribed steps from this link: to fix alignment issues.Did this happen after a recent power outage or surge?.Kudos to you for that.įor better clarity and to assist you better I would require more information regarding this: Superb description and stupendous diagnosis of the issue before posting. I reviewed the post regarding issues with printhead errors. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]() DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |